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Privacy Policy

Privacy Policy – CityWellness.clinic

Updated: 20.11.2025
Website: CityWellness.clinic

CityWellness.clinic (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

1.1 Personal Information

When you place an order or create an account, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment method (processed securely by external providers)

1.2 Automatically Collected Information

When visiting our store, certain information is automatically collected, such as:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Cookies and analytics data

1.3 Payment Information

We do not store or process full credit card details.
All payments are handled securely by PayPal (and any other processors you may enable later).

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide order updates and customer support

  • Improve website performance and product offerings

  • Prevent fraud or misuse

  • Send marketing emails (only with opt-in consent)

3. Sharing of Information

3.1 Spocket & Dropshipping Fulfillment

Because we use Spocket to fulfill orders, certain information must be shared with our suppliers:

  • Your name

  • Shipping address

  • Ordered items

This allows suppliers to package and ship products directly to you.

We never share payment details with suppliers.

3.2 Third-Party Integrations

We may share information with:

  • PayPal (payment processing)

  • Analytics tools (to improve the website)

  • Email providers (for order notifications)

All third parties comply with international privacy standards (GDPR/CCPA-compatible).

4. Cookies

We use cookies for:

  • Website functionality

  • Shopping cart operations

  • Analytics and performance tracking

  • Personalized browsing experience

You may disable cookies in your browser, but some features may stop working properly.

5. Data Storage & Security

We use secure hosting and encryption to protect your data.
Information is retained only as long as necessary to operate the business or meet legal requirements.

6. Your Rights

Depending on your location, you may:

  • Request a copy of your data

  • Request corrections

  • Request the deletion of your data

  • Opt out of marketing emails

To exercise your rights, email us at:

[email protected]

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their information.

8. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always appear on this page.

9. Contact Information

For privacy questions or data requests:

CityWellness.clinic
Email: [email protected]